Privacy Policy

Data Controller Information

deepventureium AG is the data controller responsible for your personal data. We are a German corporation registered under number HRB826571, with our registered office at Friedrichstraße 82, 80482 Munich, Bavaria, Germany.

If you have any questions about this Privacy Policy or our data processing practices, please contact us at privacy@deepventureium.pro or call us at +49 89 6695247.

Data Collection

The data we collect depends on how you interact with our services. We collect personal information that you provide directly to us, information we obtain automatically when you use our website, and information from third-party sources where permitted by law.

Information You Provide

• Contact information including name, email address, phone number, and company details
• Business information such as restaurant details, menu information, and operational data
• Communication records including emails, phone calls, and meeting notes
• Financial information necessary for our consulting services
• Any other information you choose to provide when contacting us or using our services

Automatically Collected Information

• Website usage data including pages visited, time spent, and navigation patterns
• Technical information such as IP address, browser type, device information, and operating system
• Cookies and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, legal obligations, and your consent where required. How we use your information includes providing our catering pricing strategy services, communicating with you about our services, and improving our business operations.

Service Delivery

• Providing catering pricing strategy consulting services
• Conducting market research and competitive analysis for your business
• Developing customised pricing recommendations and implementation plans
• Communicating with you about our services and your projects
• Processing payments and managing our business relationship

Business Operations

• Improving our services and developing new offerings
• Analysing website usage to enhance user experience
• Complying with legal and regulatory requirements
• Protecting our business interests and preventing fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our comprehensive Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in delivering our services, such as cloud hosting providers, payment processors, and professional advisors. All such parties are bound by confidentiality agreements and data protection requirements.

We may also disclose your information where required by law, to protect our legal rights, or in connection with a business transaction such as a merger or acquisition, subject to appropriate safeguards for your data.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including providing our services, complying with legal obligations, and resolving disputes. Specific data retention periods depend on the type of information and the legal basis for processing.

• Client project data: Retained for 7 years after project completion for legal and business purposes
• Contact and communication records: Retained for 3 years after last contact
• Website analytics data: Retained for 26 months as per Google Analytics default settings
• Marketing data: Retained until you withdraw consent or opt out

Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have several rights regarding your personal data. These include the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal information.

Specific Rights Include:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at privacy@deepventureium.pro. We will respond to your request within one month, though this may be extended in complex cases.

International Data Transfers

As we operate primarily within the European Union, most of your personal data is processed within the EU/EEA. Where we use service providers outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data processing practices, please contact us using the following information:

You also have the right to lodge a complaint with the relevant supervisory authority if you believe our processing of your personal data violates applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contract Performance: Processing necessary for performing our consulting services
• Legitimate Interests: Business operations, service improvement, and marketing communications
• Legal Obligation: Compliance with applicable laws and regulations
• Consent: Where you have provided explicit consent for specific processing activities